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What You Need to Know Before You Start

Using 88gj means you agree to the terms that govern your account, your transactions through JazzCash, Easypaisa, and Raast, and the markets you can access. Availability depends on local law and eligible regions — read this page before opening an account.

Jurisdiction-dependent accessAccount eligibility rulesJazzCash & Easypaisa payment termsUser rights and data policyContact paths for legal queries
88gj What You Need to Know Before You Start
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Access

Your account security and personal data are managed under the policies described here. We collect only what is needed to verify your identity, process your JazzCash, Easypaisa, or Raast transactions, and comply with our obligations. Data is not sold to third parties. You can request a copy of what we hold or ask for corrections through the support email in your account dashboard.

Data Retention

We retain your account and transaction data for the period required under our operating terms. After that period, inactive account data is deleted unless a legal hold applies to your account.

Cookie Policy

We use session cookies to keep your account active and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Every login triggers an OTP sent to your registered mobile number. No account-level action — password reset, withdrawal, or wallet change — processes without that OTP confirmation step.

Requesting Changes

To update your registered wallet number or request data deletion, submit a verified request through live chat or the support email. We aim to process confirmed requests within the timeframe set in our data policy.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about account eligibility, want to request a data review, or need to flag a terms dispute, our support team handles legal queries through the channels below. Have your registered mobile number — the one linked to your JazzCash, Easypaisa, or Raast wallet — ready when you contact us, as it is used to verify your identity before any account-level action is taken.

Live Chat Reach our policy support team directly through the live chat icon in your account dashboard. Identity is verified via your registered mobile number before any account changes.
Email Support Send detailed legal or data-related queries to our support email address listed in the Help section of your account. Include your account ID and the specific policy section you are referencing.
In-App Help Centre The Help Centre inside your 88gj account holds the full terms document, the data policy, and the dispute submission form — accessible from any mobile browser without downloading an app.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often about legal eligibility, data handling, and account rights. If your question is not covered here, the full terms document is in your account dashboard, and our support team can address specific concerns through live chat or email.

Access depends on local law and eligible regions. You are responsible for confirming your legal position before creating an account. We do not verify jurisdiction on your behalf.

Using a VPN or proxy to bypass region restrictions breaches our terms. This results in account suspension and forfeiture of any pending withdrawals, including funds held in your wallet.

Your JazzCash or Easypaisa number must match the mobile number registered to your account. Withdrawals to a different number are blocked until a verified wallet-update request is processed by our team.

Yes. Submit a data access request through the support email listed in your account Help section. Include your account ID and we will respond within the timeframe stated in our data policy.

Use the dispute submission form in the Help Centre inside your account. Describe the transaction, attach any screenshots, and our team will review it under the dispute resolution process in our terms.

We retain data for the period set in our operating terms. Once that period passes and no legal hold applies, inactive account data is deleted. You can ask about your specific account retention status via support email.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.